Shipping Policy

  • Shipping rates will be automatically calculated upon your checkout
  • Before purchasing, make sure the shipping address contained in your account is correct. GAVAN will ship your item to the shipping address contained in your account profile
  • Standard dispatch is within 2 working days from payment being processed. Tailor-made items will be dispatched within 2-3 weeks upon payment being processed.
  • Depending on stock availability and shipping cost, goods will be dispatched from either our warehouse in Japan or warehouse in Shanghai, China . Delivery will take between 7-21 business days (depending on customer location)
    • Sorry-we cannot arrange for item pickups under any circumstances
    • An email containing tracking information will be emailed upon dispatch
    • All relevant cost will be borne by US buyer if the parcel is destroyed due to undeliverable address claimed by USPS in the United States.
    • We are committed to assisting you with your purchase and transaction in accordance with our policies. Customers with questions, concerns, or disputes please contact us at