Shipping Policy

  • Shipping rates will be automatically calculated upon your checkout
  • Before purchasing, make sure the shipping address contained in your account is correct. GAVAN will ship your item to the shipping address contained in your account profile
  • Standard dispatch is within 3 working days from payment being processed. Tailor-made items will be dispatched within 2-3 weeks upon payment being processed.
  • Depending on stock availability and shipping cost, goods will be dispatched from either our warehouse in Japan or warehouse in Shanghai, China . Delivery will take between 7-21 business days (depending on customer location)
    • Sorry-we cannot arrange for item pickups under any circumstances
    • An email containing tracking information will be emailed upon dispatch
    • All relevant cost will be borne by US buyer if the parcel is destroyed due to undeliverable address claimed by USPS in the United States.
    • We may opt to use EPE (Expanded Polyethylene) for packaging our product instead of a plastic box, depending on our assessment of the risk of damage during transportation. If the plastic box is damaged during transportation, no claims will be accepted, and no reshipment will be provided. 
    • We are committed to assisting you with your purchase and transaction in accordance with our policies. Customers with questions, concerns, or disputes please contact us at